Company / Team
The people who own the handoffs.
Estimating, procurement, project management, shop, logistics, field quality, and customer experience operate as one material team.
- 01Estimate
- 02Prepare
- 03Deliver
- 04Resolve
01
Project desk
Estimators and project managers translate the plans into a controlled scope and release path.
02
Shop and logistics
Preparation, staging, and delivery teams make the package field-ready and keep the run connected to the project record.
03
Customer experience
Exceptions, warranty needs, and closeout items reach a named operating owner instead of disappearing into a generic inbox.
