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Custom Homebuilders / How we work

From the plan to the house.

Begin with one upcoming home. Keep design, decisions and field responsibilities connected as its package takes shape.

  1. 01

    Read the house

    Share location, current plans, stage and scope. Identify the builder, PM, architect or designer and the person approving the package.

  2. 02

    Develop the material direction

    Coordinate doors, trim, hardware and other requested finishes. Compare actual products and samples; record unresolved dimensions or specifications.

  3. 03

    Make selections house-specific

    Agree the base, options and exceptions. Discuss a spec book, selection site or digital trim walk, then confirm what will be set up for this home.

  4. 04

    Approve before release

    The builder controls options, selling prices and final approvals. Confirm schedule, exact assemblies, quantities, revisions and responsibilities before ordering.

  5. 05

    Prepare and deliver

    Coordinate agreed preparation, material identification, receiving contact, access, storage and readiness. Confirm the delivery plan against actual scope and conditions.

  6. 06

    Walk the agreed work

    For project-defined installation, review the included work, record corrections and agree closeout. Material-only supply retains a clear handoff to the installer.

Clear responsibilities.

Builder-led decisions

Homeowner and designer participation supports the builder’s approval process. An online selection does not release an order or change the approved sell price.

A scope you can read

Identify material-only and installation work, components, exclusions, alternates and surrounding-trade responsibilities in the proposal.

Tools around the house

Explore the catalog, design studies and Design Center, then discuss house-specific selections and trim-walk support with the team. Sign in for approved account pricing once your access is set up.